Terms and condition
Terms and condition
This page sets out the general terms and conditions
of access to and use of the Services.
1. ACCEPTANCE OF
AGREEMENT
1.1 The Services are owned and operated by E-learn
Skill Academy. Certain terms and expressions that are used in these Terms of
Use have the meanings set out in the Dictionary at the end of the Terms of Use
or elsewhere in this Agreement.
1.2 Your use of the Services in any manner,
including by visiting, accessing, browsing or linking to the Services or by
using any other feature, tools or elements provided by us within the Services,
is subject to and conditional upon your acceptance and compliance with the
terms, conditions, policies, notices and disclaimers contained in these Terms
of Use and elsewhere on the Services. Your use of the Services in any manner
constitutes your unconditional acceptance of agreement to be bound by the
Agreement (which includes these Terms of Use). These Terms of Use affect
your legal rights and obligations. If you do not agree to be bound by all of
these Terms of Use, do not access or use the Services.
1.3 If you are using any of the Services for or on
behalf of a company or other legal entity or organisation, you represent and
warrant that you are authorised to enter into this Agreement and any other
agreement on behalf of that company or other legal entity or organisation, and
that all provisions of the Agreement will bind that company or other legal
entity or organisation.
2. ADDITIONAL TERMS
AND POLICIES
2.1 The features, tools and elements of the
Services that allow users to build any Course(s), distribute any Course(s),
create a white label portal, purchase access to any Course(s) and/or to enrol
and participate in any Course(s):
(a) are accessible only to users with an active
account; and
(b) are subject to additional policies, terms,
conditions and/or agreements that apply in addition to these Terms of Use, as
provided to the user prior to use of the relevant Services (including the terms
and policies described in clause 2.2).
2.2 It is important to read, understand and comply
with all our additional policies, terms, conditions and/or agreements as they
provide the rules for using the relevant Services. Our additional policies and
terms (including all policies and terms referenced in them) are incorporated in
and form part of this Agreement, and includes without limitation, our Privacy
Policy and our Course Builder Terms, Distributor Policy, White Label Policy,
and Client & Learner Policy (each of which are provided to the relevant
users for acceptance before using the relevant Services).
2.3 If there is any conflict or inconsistency
between the specific terms, conditions or policy that applies to any feature,
tool or element of the Services and these Terms of Use, the specific terms,
conditions or policy will prevail to the extent of the conflict or
inconsistency.
3. ACCESSIBILITY
3.1 The Services may be accessed and used in a
number of ways including, without limitation, by:
(a) general users who access or browse any of the
Services, without creating an account; and
(b) users who have created an account in order to
use any of the features, tools or elements of the Services that are available
only to account-holders.
3.2 When you create an account, you must provide
current, complete and accurate information, and you must maintain and promptly
update your information so that it is true, accurate, current and complete at
all times. E-learn Skill Academy shall have no liability to you (or any third
party) arising from or in connection with your failure to maintain and update
your information, including, but not limited to, any claim, loss or damage from
your failure to receive information about the Services.
3.3 You are responsible for maintaining control
over access to your account (including the confidentiality of your password).
You are also responsible for any and all activities that occur under your
account, whether authorised by you or not, and you must notify E-learn Skill
Academy immediately of any suspected, threatened or actual unauthorised use of
your account or any other breach of security. E-learn Skill Academy will not be
liable for any claim, loss or damage arising as a result of someone else using
your password or account, either with or without your knowledge. However, you
could be held liable for losses incurred by E-learn Skill Academy or a third
party due to your conduct or someone else using your account or password.
3.4 The Services are available only to, and may
only be used by, individuals who are 13 years and older who can form legally
binding contracts under applicable law. Individuals under the age of 13 must at
all times use E-learn Skill Academy's services only in conjunction with and
under the supervision of a parent or legal guardian who is at least 13 years of
age. In this all cases, the adult is the user and is responsible for any and
all activities.
3.5 We may make changes to the Services from time
to time, including without limitation, the availability of tools or features;
how long, how much or how often any given tool or feature may be used; and
feature dependencies upon other services or software. We will provide you with
prior notice before removing any material feature or functionality of the
Services, unless security, legal, or system performance considerations require
an expedited modification or removal.
4. PURPOSE OF THE
SERVICES
4.1 The Services and all materials displayed by E-learn
Skill Academy or any E-learn Skill Academy Affiliate on or through the
Services, including without limitation all of E-learn Skill Academy’s
information, text, materials, images, photographs, graphics, video,
navigational elements, software, tools, names, logos and trade marks on the
Services (E-learn Skill Academy Content) are made available for personal,
non-commercial purposes, unless you have otherwise entered into an agreement
with us.
4.2 E-learn Skill Academy does not develop or
create any Course(s), associated Course-content or third party links that are
accessible through the Services. Rather, E-learn Skill Academy provides the
Services as a single point of access where eligible users can interact as:
(a) Training Providers in order to build and make
available Courses, sell access to Courses, transact and interact with Clients
and Learners, and manage communications and other functions concerning any
Course(s) (including appointing Distributors for any Course(s));
(b) Distributors in order to sell access to any
Course(s);
(c) Clients in order to purchase access to any
Course(s), whether for their own use or for the use of a company or
organisation; and/or
(d) Learners in order to enrol, purchase access to,
and participate in, any Course(s) made available through the Services.
4.3 This means that in providing the Services, the
role of E-learn Skill Academy is limited to providing a platform for
interaction between Training Providers, Distributors, Clients and/or Learners.
You are solely responsible for your business dealings or other interaction with
other users of the Services, whether online or offline. As a result, you
acknowledge and agree that:
(a) E-learn Skill Academy will not be responsible
or liable for any claim, loss or damage of any sort arising from or in
connection with any such dealings or other interaction; and
(b) if a dispute arises between you and any one or
more users (whether a Training Provider, Distributor, Client or Learner), you
release E-learn Skill Academy and the E-learn Skill Academy Affiliates from any
claims, demands and damages (actual and consequential, and whether direct or
indirect) of every kind and nature, known and unknown, arising out of or in any
way connected with such dispute.
4.4 E-learn Skill Academy does not make any
representation or warranty about the identity or credentials of any other user.
Such information is based solely on data that the relevant user submits and we
provide such information solely for the convenience of users. The provision of
the Services and such information is not an introduction, endorsement or
recommendation by E-learn Skill Academy.
5. USE OF THE
SERVICES
5.1 You are solely responsible for your use
(including your conduct and activities) of the Services. When using the
Services, you must not:
(a) copy, reproduce, modify, create derivative
works from, distribute or publicly display the Services or any E-learn Skill
Academy Content, or any content provided by a third party, except to the extent
permitted by law, or with the prior written consent of E-learn Skill Academy or
the appropriate third party (as applicable);
(b) use the Services or any E-learn Skill Academy
Content to establish, maintain or provide, or assist in establishing,
maintaining or providing a learning management system;
(c) infringe any applicable laws or regulations, or
the rights of E-learn Skill Academy or any third party;
(d) upload, publish or post false, inaccurate,
misleading, defamatory or offensive content;
(e) impersonate any person or entity or otherwise
misrepresent your affiliation with a person or entity;
(f) distribute or post spam, unsolicited, or bulk
electronic communications, chain letters, or pyramid schemes, or distribute
viruses or any other technologies that may harm E-learn Skill Academy, any of
the Services, or the interests or property of any third party;
(g) take any action that imposes, or may impose, in
E-learn Skill Academy’s sole discretion, an unreasonable or disproportionately
large load on E-learn Skill Academy’s infrastructure;
(h) use the Services in any manner that could
damage, disable, overburden, or impair the Services or any network or other
infrastructure used by or connected to E-learn Skill Academy;
(i) interfere or attempt to interfere with the
proper working of the Services, any other party's use and enjoyment of the
Services, or any activities conducted on, or in connection with, any of the
Services;
(j) bypass any robot exclusion headers or other
measures E-learn Skill Academy may use to prevent or restrict access to E-learn
Skill Academy; or
(k) gain, or attempt to gain, unauthorised access
to any areas of the Services, other accounts, or any systems, networks or
infrastructure used by or connected to E-learn Skill Academy.
5.2 You must immediately notify us and any relevant
authorities if you become aware of any use of the Services that is, or is
likely to be, illegal or threatening to the health or safety of any person.
5.3 You agree and consent to E-learn Skill Academy
collecting, using and disclosing to third parties your personal information in
accordance with our Privacy Policy. You acknowledge that your submission of any
information, statements, data, and content to us is voluntary on your part and
that E-learn Skill Academy may process such information within the terms of the
Privacy Policy.
6. PAYMENTS AND
CURRENCIES
6.1 Fees may be payable for use of certain features
of the Services. The amount of those fees and the payment terms will be
notified to you prior to the relevant amount being charged to you.
6.2 Some of the Services may display rates in a
local currency, or may provide a currency calculator. These rates are based on
a conversion from the originating currency using indicative market exchange
rates. You understand and agree that such rates and any currency calculator are
indicative and provided as general information only.
7. REVIEWS,
COMMENTS AND COMMUNICATIONS
7.1 Where the Services permit, users may post
reviews, comments, and other content; send communications and submit
suggestions, ideas, comments, questions, material or other information (each
being an item of User Content), provided that the User Content is not illegal,
obscene, threatening, defamatory, invasive of privacy, infringing of intellectual
property rights, or otherwise injurious to third parties, and provided that
such use and User Content complies with the Agreement.
7.2 E-learn Skill Academy reserves the right (but
not the obligation) to remove or edit such User Content, but does not regularly
review posted User Content. E-learn Skill Academy takes no responsibility and
assumes no liability for any User Content posted by you or any third party.
7.3 If you post, submit or otherwise supply any
User Content, you grant E-learn Skill Academy a nonexclusive, worldwide,
royalty-free, irrevocable, transferable and fully sublicensable right to use,
reproduce, modify, adapt, publish, publicly perform, translate, create
derivative works from, distribute, and publicly display such User Content
throughout the world in any media. You grant E-learn Skill Academy and its
sublicensees the right to use the name that you submit in connection with such
User Content, if they choose. You acknowledge and agree that you are not
entitled to any compensation or reimbursement of any kind from E-learn Skill
Academy in connection with any use described in this paragraph.
7.4 You represent and warrant that you own or
otherwise control all of the rights to the User Content that you post; that the
User Content is accurate; that use of the User Content you supply does not
breach the Agreement and will not cause injury, loss or damage to any person or
entity.
7.5 You must indemnify and keep indemnified E-learn
Skill Academy and the E-learn Skill Academy Affiliates for all claims resulting
from User Content you supply, upload or transmit.
8. DISCLAIMER AND
LIMITATION OF LIABILITY
8.1 The Services, the website and all content on
the Services are provided "as is", “as available” and on a "with
all faults" basis, without warranties of any kind either express or
implied, and the entire risk as to the quality and performance of the Services
is with you.
8.2 Without limiting any other provision of the
Agreement, E-learn Skill Academy makes no representation or warranty about:
(a) any of the Services, the results that may be
obtained from the use of the Services, or the accuracy, reliability,
availability, veracity, timeliness or content of any of the Services;
(b) whether the Services will be up-to-date,
uninterrupted, timely, secure, error-free or non-misleading, or that defects in
the Services will be corrected;
(c) whether the Services or any data, content or
material will be backed up or whether business continuity arrangements are in
place in respect of the Services;
(d) any third party agreements or any guarantee of
business gained by you through the Services or through E-learn Skill Academy or
any E-learn Skill Academy Affiliate(s); or
(e) the Services, or the systems or infrastructure
on which the Services are based, being error or malicious code free, secure,
confidential or performing at any particular standard or having any particular
function.
8.3 To the extent permitted by law, we specifically
disclaim any implied warranties of title, merchantability, fitness for a particular
purpose, quality, suitability and non-infringement.
8.4 While it is E-learn Skill Academy's intention
for the Services to be available as much as possible, there will be occasions
when all or part of the Services may be interrupted, including, without
limitation, for scheduled maintenance or upgrades, for emergency repairs, or
due to failure of telecommunications links and/or equipment.
8.5 You acknowledge and agree that in no event
shall E-learn Skill Academy or any E-learn Skill Academy Affiliates be liable
in any way, whether in contract, warranty, tort (including negligence), or any
other form of liability, for:
(a) any claim, loss or damage, which may be
incurred by you as a result of, or in connection with your use of, the Services
and/or any third party content;
(b) any special, indirect, incidental or
consequential loss or damages (including, without limitation, legal fees); or
(c) any direct or indirect loss or damages
whatsoever resulting from loss of use, data or profits, arising out of or in
connection with your access to, use of, or inability to access or use any of
the Services, or performance of software, documents, provision of or failure to
provide Services, or information available from the Services,
whether or not E-learn Skill Academy or any E-learn
Skill Academy Affiliates have been advised of the possibility of such losses or
damages arising.
8.6 Some jurisdictions do not allow the exclusion
of certain warranties or the limitation or exclusion of liability for certain
damages. Nothing in this Agreement is intended to limit or exclude any warranty
or liability where and to the extent that applicable law prohibits such
exclusion or limitation, including under the Kenyan Competition and Consumer
Act. Accordingly, some of the above disclaimers and limitations of liability
may not apply to you. To the extent that E-learn Skill Academy or any of the E-learn Skill Academy Affiliates may not, as a matter of applicable
law, disclaim any implied warranty or limit its liabilities, the scope and
duration of such warranty and the extent of the liability of E-learn Skill
Academy or the E-learn Skill
Academy Affiliate shall be the minimum
permitted under such applicable law.
9. INDEMNITY
9.1 You must indemnify and hold harmless, and keep
indemnified and continue to hold harmless, E-learn Skill Academy and the E-learn Skill Academy Affiliates against all claims, loss, actions,
proceedings, costs, expenses (including legal fees), claims and damages arising
from:
(a) any breach by you of the Agreement, or of any
laws, rules, regulations, codes, statutes, ordinances or orders of any
government authority or court; or
(b) your breach, or alleged breach, of any
third-party right, including without limitation, any intellectual property
right, confidentiality, or privacy right; or
(c) reliance by you on any information obtained
through the Services including, without limitation, any E-learn Skill
Academy Content or any third party
content; or
(d) your access to or use of the Services.
10. ADVERTISING AND
LINKS TO OTHER WEBSITES/APPLICATIONS
10.1 The Services and certain Course content may
contain links to third party sites or applications (External Sites). External
Sites are not under the control of E-learn Skill Academy, and E-learn Skill
Academy is not responsible for the content of any External Sites. Where E-learn
Skill Academy provides links to any External Sites, it does so for your
convenience only, and the inclusion of any link does not imply any
recommendation or endorsement of the External Sites by E-learn Skill Academy or
any E-learn Skill Academy Affiliate. You link to any External Sites entirely at
your own risk.
10.2 The Services may also contain third party
advertisements including banner ads, third party logos and information,
material and documents relating to or provided by third parties (including, but
not limited to, Training Providers) (Third Party Material). The Third Party
Material may contain embedded hyperlinks to websites operated by third parties
or their licensees or contractors (Third Party Websites). Neither E-learn Skill
Academy nor E-learn Skill Academy Affiliate recommends or endorses the products
or services of those third parties.
10.3 Neither E-learn Skill Academy nor any E-learn
Skill Academy Affiliate gives any representation or warranty as to the
reliability, accuracy or completeness of any Third Party Material on the
Services, Third Party Websites, or External Sites, nor do they accept any
responsibility arising in any way (including negligence) for errors in, or
omissions from such Third Party Material, Third Party Websites, or External
Sites.
11. INTELLECTUAL
PROPERTY NOTICE
11.1 Except where expressly provided otherwise in
the Agreement, you do not have any right, title or interest in or to any
proprietary rights relating to the Services or the E-learn Skill Academy
Content.
11.2 E-learn Skill Academy and any other product or
service name or slogan or logo contained in the Services are trademarks of E-learn
Skill Academy and its suppliers or licensors and may not be copied, imitated or
used, in whole or in part, without the prior written permission of E-learn
Skill Academy or the applicable trademark holder. Ownership of all such
trademarks and the goodwill associated therewith remains with E-learn Skill
Academy or the applicable trademark holder.
11.3 You may not use any metatags or any other
"hidden text" utilizing any name, trademark or product or service
name of E-learn Skill Academy without E-learn Skill Academy's prior written
permission.
11.4 In addition, the look and feel of the Services
(including all page headers, custom graphics, button icons and scripts) is the
service mark, trademark and/or trade dress of E-learn Skill Academy and may not
be copied, imitated or used (in whole or in part) without E-learn Skill
Academy's prior written permission. Reference to any products, services,
processes or other information, by trade name, trademark or otherwise does not
constitute or imply endorsement, sponsorship or recommendation thereof by E-learn
Skill Academy.
11.5 Nothing contained on the Services should be
construed as being any licence or right of use of any trade mark displayed on
the Services.
12. LINKING TO THE
SERVICES
12.1 Any link to the Services and its associated
webpages must:
(a) be a text link and must otherwise comply with
the Agreement and any linking guidelines or brand use guidelines that are
published by E-learn Skill Academy or provided to you from time to time;
(b) not, in E-learn Skill Academy's opinion deceive
or mislead, nor suggest any relationship, endorsement or sponsorship between
your site and the Services;
(c) not replicate any E-learn Skill Academy Content
(including any E-learn Skill Academy logo), without the express written consent
of E-learn Skill Academy;
(d) not misrepresent your relationship with E-learn
Skill Academy and must not present false or misleading information about E-learn
Skill Academy or any Services;
(e) not contain content that could be construed as
distasteful, offensive or controversial.
12.2 The link must be made in good faith, and must
not in E-learn Skill Academy’s reasonable opinion cause the E-learn Skill
Academy brand or any E-learn Skill Academy trade mark to be viewed in a
negative or potentially negative light and the link must not frame the
Services.
12.3 No other linking is permitted unless it is the
subject of a separate specific written agreement between you and E-learn Skill
Academy. E-learn Skill Academy reserves the right to withdraw linking
permission without notice.
13. CANCELLATION,
SUSPENSION AND TERMINATION
13.1 You may cancel your E-learn Skill Academy
account at any time by ceasing to access or use any of the Services, or by
otherwise following any instructions that we provide to you for cancelling your
account.
13.2 User accounts that have not been logged into
for a continuous period of 12 months will be deactivated and/or archived by E-learn
Skill Academy.
13.3 We may close or suspend your account, or limit
your access to any of the Services if:
(a) we determine that you have breached, or are
acting in breach of, the Agreement;
(b) we determine that you have infringed any laws
or regulations or the rights of a third party, including infringing someone
else's intellectual property rights, or if we determine that you have engaged,
or are engaging, in fraudulent, or illegal activities; or
(c) you do not respond to or complete any account
verification requests.
13.4 All provisions of this Agreement that by their
nature should survive termination shall survive termination, including, without
limitation, ownership provisions, warranty disclaimers, and limitations of
liability.
14. GENERAL
14.1 The Services and any information provided
within the Service is not intended for distribution to or use by any person or
entity in any jurisdiction or country where such distribution or use would be
contrary to law or regulation, or which would subject E-learn Skill Academy to
any registration requirement within such jurisdiction or country. We reserve
the right to limit the availability of the Service or any portion of the
Service, to any person, geographic area, or jurisdiction at any time.
14.2 E-learn Skill Academy may, in its sole
discretion, refuse to offer access to or use of any of the Services to any
person or entity and change its eligibility criteria at any time. This
provision is void where prohibited by law and the right to access the Services
is revoked in such jurisdictions.
14.3 If E-learn Skill Academy is partially or
wholly precluded from complying with its obligations under this Agreement by
any event, matter or circumstance that is beyond its reasonable control, then E-learn
Skill Academy’s obligation to perform will be suspended for the duration of the
delay arising out of the event, matter or circumstance.
14.4 You agree that if E-learn Skill Academy does
not exercise or enforce any legal right or remedy contained in this Agreement
(or which E-learn Skill Academy has the benefit of under any applicable law),
this will not operate as a waiver of E-learn Skill Academy's rights and that
those rights or remedies will still be available to E-learn Skill Academy.
14.5 We may amend or replace these Terms of Use at
any time by posting the amended or replacement terms on the E-learn Skill
Academy website or in the Services. The revised version will be effective
immediately at the time we post it. Please check these Terms of Use
periodically for changes. Your continued use of any of the Services after
posting of the changes constitutes your binding acceptance of such changes.
However, if the revised version includes a material change, it will be
effective for an existing user on the earlier of: (a) the date you accept it;
and (b) 30 days after the material changes are initially posted to the E-learn
Skill Academy website or elsewhere in the Services.
14.6 You agree that you will receive all notices
required under the Agreement electronically, by any means reasonably nominated
by E-learn Skill Academy from time to time, including without limitation by
email, or by means of a banner message or other notice posted within the
Services. Alternatively, notice may consist of an email from E-learn Skill
Academy to an email address associated with your account. We may also give you
notice by mail to the address provided by you during the registration process.
Any notices to E-learn Skill Academy must be given by registered ordinary post
(or if posted to or from a place outside Kenya, by registered airmail). In such
case, notice will be deemed given three days after the date of mailing. All
dealings, correspondence and contacts between us must be made or conducted in
the English language.
14.7 If any provision of this Agreement is held to
be invalid, illegal or unenforceable, such provision which will be severed and
the remaining provisions will continue in full force and effect.
14.8 You must not assign, transfer, charge,
sub-contract, or otherwise deal with all or any of your rights and/or
obligations under the Agreement. E-learn Skill Academy may assign, transfer,
novate the Agreement (in whole or in part), sub-contract any of its obligations
under the Agreement, or otherwise deal with the benefit of, or a right under,
the Agreement, to any other person without obtaining your consent.
14.9 Nothing in the Agreement creates, or will be
deemed to constitute, a partnership, joint-venture, agency or fiduciary
relationship between you and us.
14.10 This Agreement may be executed in multiple
counterparts and by electronic means. You acknowledge that in entering into
this Agreement you have not relied on any representation or warranties about
its subject matter except as expressly provided in this Agreement.
14.11 Headings are for reference purposes only and
in no way define, limit, construe or describe the scope or extent of such
section.
14.12 No person who is not a party to the Agreement
shall acquire any rights under it or be entitled to benefit from any of its
terms even if that person has relied on any such term or has indicated to any
party to the Agreement its assent to any such term.
14.13 This Agreement (and all non-contractual
obligations arising out of or connected to this Agreement) is governed by and
construed in accordance with the laws of New South Wales, Kenya. Both parties
submit to the non-exclusive jurisdiction of the courts of New South Wales and
the courts of appeal from them.
15. Dictionary
In these Terms of Use, unless the context otherwise
requires:
Agreement means these Terms of Use, the
Privacy Policy, and any additional policies, terms, conditions and/or
agreements provided by us in connection with the Services and which are
accepted by you in the course of using any of the Services.
Client means any person, entity or
organisation that has been granted a licence or other right to access or use
any Course(s), whether for their own use or for use by a third party.
Course means an educational, training or other
information or instructional-based course or program offered through the
Services.
Distributor means any person, entity or
organisation that has been engaged or appointed by a Training Provider or
Client to market, sell, resell, distribute or otherwise permit access to a
Course(s).
Learner means any person who enrols, purchases
access to, or otherwise participates in, any Course(s).
Services means the E-learn Skill Academy
website(s) and the related domains, websites, mobile device properties,
applications, tools, software, functionality, methodologies, services and
capability associated with the learning management system that is operated and
maintained by E-learn Skill Academy and made available to you as set out in
this Agreement.
Training Provider means any person, entity or
organisation that uses the Services to build or otherwise make available or
sell access to any Course(s).
E-learn Skill Academy, we, our,
or us means E-learn Skill Academy Limited, a company incorporated in
Kenya.
E-learn Skill Academy Affiliate means in
relation E-learn Skill Academy, its employees, agents, consultants, directors,
shareholders, any other person or entity that directly or indirectly controls,
is under common control with, or is directly or indirectly controlled by, E-learn
Skill Academy.
You or your means any person
visiting, accessing or using the Services, and includes and company or other
legal entity or organisation as set out in clause 1.3.